Terms and Conditions

Terms of trade are only valid for products bought directly here on this site www.fitcuffs.com.
These terms are effective from the above date until these terms of trade are replaced by another document.
If a purchase is done anywhere else, we must refer to that particular business owner / merchant.
Merchant means a person or business who purchases Fit Cuffs products from a purpose of reselling Fit Cuffs.

Delivery

We use different couriers that is why delivery times may vary. For European and international buyers we try to deliver within 5-10 business days. If you want access to the Fit Cuffs Web App, please confirmate by sending an email to fitcuffs@zoho.eu labeled “app access”.

Complaints and right of withdrawal

For the purchase of Fit Cuff products, we have extended the Danish laws that applies, including the right to reclaim and withdraw within 30 days of receipt.

Returns

Returns or exchanges must be made within 30 days of the original purchase shipping date, product(s) must be as new condition and in original product packaging. Please email us at fitcuffs@zoho.eu before returning. A customer service representative will e-mail you back with further information within 24 hours.

Product Warranty

All of Fit Cuffs products manufactured, sold, and delivered by the company and its subsidiaries have conformed in all material respects with all applicable contractual commitments and all express and implied warranties, and none of the Fit Cuffs and its subsidiaries has any material liability and whether due or to become due for replacement or repair thereof or other damages. Substantially all of the products manufactured, sold and delivered by the Fit Cuffs and its subsidiaries are subject to standard terms, implied warranties and conditions of sale in EU.

Information we collect

Name, address and email are collected information as you use our webshop, your information may be kept in an identifiable format but will be deleted after a reasonable amount of time.

The main reason we use your information is to deliver and improve our services. Additionally, we may use your information to communicate with you.

We DO NOT use your non-personal information for targeted online marketing.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during payment and after it is received.

This policy may change over time. As we do not store your data, we will not notify you of any material changes. We want you to be in control of your information and be aware of your privacy rights. If you believe that your information is no longer secure, please notify us immediately at fitcuffs@zoho.eu.

Data protection is for ensuring your rights are respected use your personal information.