Contact – Fit Cuffs®

Fit Cuffs® is owned and administrated by Lars Pårup (CEO) and Alex Nielsen (COO). Fit Cuffs is a registered and protected trademark established in 2017.
2019 – Fit Cuffs® ApS. CVR (Danish central business register) DK40616586
https://fitcuffs.com/privacy-policy/
Address:
Fit Cuffs ApS
Højgaardsvej 9A
8300 Odder
Denmark
Phone: +45 31356869, Weekdays: 06.00-21.30, Weekend: 8.00-14.00 – CET — Central European Time
Please contact us by email at info@fitcuffs.com or direct message through Facebook or Instagram at @fitcuffs. We will answer within 24 hours.
Shipping & Delivery – Update September 08, 2022
All products will be shipped from Denmark to your destination by GLS or UPS with a tracking number. For remote or provincial shipping addresses your product might be shipped to a nearby UPS access point. If a local UPS access point is the destination of your product, information concerning this will be provided together with your tracking number.
Delivery times may vary. For European customers (2-4 days) and international buyers we try to deliver within 3-6 business days.
Payments – Update September 08, 2022
Payment for ordered goods can be made by Bank transfer, PayPal or credit card.
Concerning company purchase within the EU please check and validate your (Value-Added Tax) VAT number at: https://ec.europa.eu/taxation_customs/vies/.
Choose Denmark as the Member State and subsequently 40616586 as the VAT number.
EU-VAT rates applied in EU countries for private customers – Update September 08, 2022
Prices displayed at fitcuffs.com and corresponding subpages are currently not included your local Tax / Value-Added Tax (VAT). Your local VAT will be added and displayed during checkout for private customers within the EU. Although VAT is charged throughout the EU, each EU country is responsible for setting its own rates.
List of VAT rates applied in EU member countries (last updated as of 23 March 2022)
Customers outside of EU
For customers purchasing outside of the EU, You will pay Your local TAX and VAT at product arrival.
Terms and Conditions
Last updated: September 08, 2022
Application of terms of conditions
These terms apply to all trade of Fit Cuffs between any customer or company but only valid on products brought directly at fitcuffs.com.
These terms are effective from the above date until these terms of trade are replaced by another document. If a purchase is done anywhere else, we must refer to that particular business owner / merchant
Complaints and right of withdrawal
For the purchase of Fit Cuff products, we have extended the Danish laws that applies, including the right to reclaim and withdraw within 30 days of receipt.
Returns
Returns or exchanges must be made within 30 days of the original purchase shipping date, product(s) must be as new condition and in original product packaging. Please email us at info@fitcuffs.com before returning. A customer service representative will e-mail you back with further information within 24 hours.
Product Warranty
All of Fit Cuffs products manufactured, sold, and delivered by the company and its subsidiaries have conformed in all material respects with all applicable contractual commitments and all express and implied warranties, and none of the Fit Cuffs and its subsidiaries has any material liability and whether due or to become due for replacement or repair thereof or other damages. Substantially all of the products manufactured, sold and delivered by the Fit Cuffs and its subsidiaries are subject to standard terms, implied warranties and conditions of sale in EU.
According to the Danish Sale of Goods Act consumers have a two-year legal warranty. It means that the consumer has the right to complain about faulty goods for a period of 2 years. After 2 years, the consumer may no longer make a complaint. Read more of what the Danish rules say about the two-year legal warranty.
Collected information
Name, address and email are collected information as you use our online shop, your information may be kept in an identifiable format but will be deleted after a reasonable amount of time.
The main reason we use your information is to deliver and improve our services. Additionally, we may use your information to communicate with you.’
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during payment and after it is received.
This policy may change over time. As we do not store your data, we will not notify you of any material changes. We want you to be in control of your information and be aware of your privacy rights. If you believe that your information is no longer secure, please notify us immediately at info@fitcuffs.com. Data protection is for ensuring your rights are respected use your personal information.
Cookies Policy
Last updated: July 26, 2019
By using the service at fitcuffs.dk, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies and your choices regarding cookies and further information about cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. cookie files are stored in your web browser and allows for certain functions of the service at fitcuffs.dk.
In addition to our own cookies, we may also use various third parties cookies to report usage statistics of our service.
We use cookies for the following purposes:
The service or a third party can recognize you and make your next visit easier and the service more useful to you.
What are your choices regarding cookies:
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies.
You can learn more about cookies and the following third party websites:
All About Cookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
Further Specifications
1. General
Disclaimer Before using Fit Cuffs®, please read the PDF user manual or see fitcuffs.com/how-to-use . Please send your request to: info@fitcuffs.com
It is your own responsibility to contact info@fitcuffs.com to obtain all necessary information. When purchasing Fit Cuffs®, it is your responsibility to train accordingly and that you received the necessary instructions on how to use the equipment. Fit Cuffs disclaims themselves liable for any damages resulting from the use of Fit Cuffs® or any third party use thereof, whether due to product failure, or improper auxiliary insurance and all other causes. It is always your own responsibility to use Fit Cuffs® under safe conditions. If you or your client has known illnesses that results in compromising safety, we assume full responsibility from your side. This also applies at the time, unknown disorders, illnesses or other causes that can cause health problems.
To be more confident if Fit Cuffs® and Blood Flow Restriction (BFR) Training / occlusion training in general is safe, you should contact the relevant physician before using Fit Cuffs®. Fit Cuffs endeavors to ensure that information for using Fit Cuffs® is sufficient. But we do not provide no direct or indirect guarantees for information on user-correct implementations from Fit Cuffs®, like no responsible for errors or omissions from the end user. Information on the user manual may therefore be independent or typographical and can be changed continuously.
We reserve the right to change the price of Fit Cuffs® products and information available by fitcuffs.com without notice. The price of Fit Cuffs® and the supply of information are subject to change by Fit Cuffs®. Fit Cuffs® and its employees assume no responsibility for the content of external websites linked to from this website. Why Fit Cuffs® does not guarantee directly or indirectly the content of external websites.
2. Terms of sale and purchase
In general, these conditions apply to consumers when purchasing Fit Cuffs®. This only applies to products sold through a verified seller of Fit Cuffs®, either through online trading at http://www.fitcuffs.dk or in the physical store. By ordering Fit Cuffs® products through the physical store or online retailer, you confirm that you do not purchase the products as a trader or for resale unless otherwise agreed in writing between the buyer and employee of Fit Cuffs®. Resale agreements can only be made by prior agreement with one Fit Cuffs® internal sellers. For questions regarding Terms of sale and purchase we can be contacted by phone: +45 31356869 or by e-mail: info@fitcuffs.com When you purchase a Fit Cuffs® product, the purchase is covered by the Danish Purchasing Act. This means that there is a 2-year warranty period in case you want to complain about defects in the product. A defect is a defect that was present at the time of delivery and within a reasonable time after you discovered the defect – advertising to the Fit Cuffs®.
3. Basis of agreement
Submitting orders by mail is not a legally binding agreement. The offer on the website must be seen as an invitation to make an offer, which is why it is only a binding agreement when Fit Cuffs® submits its agreement to enter into an agreement by replying to the mail, and then submitting an order confirmation. An unanswered request should not be regarded as an implied acceptance. It is reserved that missed emails will be considered a rejection of the buyer’s offer if the response time exceeds 8 days. Fit Cuffs® makes reservations for price changes on Fit Cuffs®, without being updated on websites associated with the product.
5. Copyright
Modifying or distorting Fit Cuffs® features or appearance is not permitted. Reselling Fit Cuffs® or its components is not permitted unless agreed. Fit Cuffs® has the right to the domain http://www.fitcufs.dk/www.fitcuffs.com / http://www.fitcuffs.net http://www.odfit.dk/odder-fitness-center/fit-cuffs and thus the copyright to the content thereof in accordance with copyright law. The copyright of the content includes all material published on the site, whether the material has subsequently been deleted or modified. It is not allowed to modify, modify or distort the material at http://www.fitcufs.dk / http://www.fitcuffs.com / http://www.facebook.com/fitcuffs/ as well as Instagram: @fitcuffs” and Facebook “fit cuffs”. Pictures, logo, etc. from http://www.fitcuffs.dk, http://www.fitcuffs.com, http://www.odfit.dk/odder-fitness-center/fit-cuffs, http://www.facebook.com/fitcuffs/ and Instagram: “fitcuffs” may not be copied or used in any other context, without permission from Fit Cuffs®. Textual material from the website can be copied both electronically and in paper form – provided that Fit Cuffs® is explicitly cited as a source. It is not allowed to change or distort the content of the material. 3 You may create links to the websites odfit.dk, fitcuffs.com or fitcuffs.dk by prior agreement, provided that you link directly to fitcuffs.dk or fitcuffs.com where web environment is retained. Fit Cuffs® or their employees cannot be held responsible for the consequences of any errors or changes on these websites. The application must not be modified or used with third party equipment. It must not be sold or otherwise abused. The enclosed formula (algorithm) is under copyright © of Fit Cuffs ApS, this document must not be disclosed, shared or modified. The accompanying user manual is under copyright © of Fit Cuffs®, this document may not be transferred, shared or modified.
6. Right of withdrawal
When ordering online through mail with subsequent order confirmation and invoice, the purchase is subject of the legal requirement of 14 days cancellation right for e-commerce.
7. Right of complaint
The Purchasing Act’s rules on consumer purchases apply. If, as a consumer, you have purchased Fit Cuffs®, you have 2 years in accordance with the rules of the purchasing act. This means that you can either get the item repaired, exchanged, the money back or the price reduction, depending on the specific situation, Danish: cf. KBL § 78. It is a requirement that the complaint is justified and that the defect did not arise as a result by improper use of the product or other injurious behavior.
If you discover a defect or defect in a purchased product, you as a consumer must contact the Fit Cuffs as soon as possible and within a reasonable time and explain where the defect or defect consists. If you advertise within two months after the defect is discovered, the complaint will always be timely.
Fit Cuffs® does not guarantee guarantees given by third parties.
Complaints can be made by contacting us by phone: +45 31356869 or by mail: info@fitcuffs.com.
Damage to Fit Cuffs® caused by operating errors, handling errors, modifications or gross misuse on the part of the user is not covered by the warranty. This includes changing any component of Fit Cuffs®.
The right of complaint does not cover errors caused by improper use or modifications. If the warranty is not covered by the defect, then the customer must pay labor costs or other expenses related to installation or replacement of spare part (s).
If the equipment suffers from a defect or defect, Fit Cuffs® employees will attempt to repair the item or alternatively re-deliver if it does not incur disproportionate costs for Fit Cuffs®.
If the complaint is justified, we will reimburse your (reasonable) shipping costs. Fit Cuffs® must always be returned in proper packaging and shipped complete with all components.
In the event that the returned products do not contain any defects, the products will be returned to the customer including a test fee. Fit Cuffs ApS the right to charge this fee and shipping costs per day. COD.
The test fee is DKK 250.00 incl. VAT.
Fit Cuffs® should be returned with an invoice copy stating the time of purchase, otherwise the product will be discontinued until the invoice copy is available and any. description of the error.
Problems with Fit Cuffs® that are not covered by the warranty or received without proper packaging will be repackaged and an amount corresponding to our potential damage and necessary and proper packaging costs will be charged.
If you have questions about this Terms of Trade please email us at info@fitcuffs.com
Complaints and contacts are made directly by contacting the following address:
Fit Cuffs (ApS)
Højgaardsvej 9A
8300 Odder
Email: info@fitcuffs.com
Tel: +45 31356869
Privacy Policy
At Fitcuffs.dk, your privacy is a top priority we do not take this lightly. We do not compromise with your privacy. We involve experts from legal, to make sure that no decision is taken without respect for your privacy. We strive to be transparent in the way we process your data. We work hard to keep your information secure as we are dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
This Policy describes our privacy practices in plain language, keeping legal language to a minimum. This Privacy Policy applies to fitcuffs.dk and relevant apps. We retain your information only for as long as is necessary as needed to provide the services to you. We will also retain and use your information to the extent necessary:
To comply with applicable law, to evidence our compliance with applicable law. If there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved. such as enforcing our terms or fraud prevention.
Our App “Fit Cuffs Training” assumes that you enter certain personal information into a web form. This information is treated confidentially in accordance with the Personal Data Processing Act, the Financial Business Act. The information is used solely to calculate your exercise pressure (mmHg). We cannot promise that all data will be deleted within a specific time frame due to technical constraints.
Any form of handling of your personal data is protected by law. This applies to collection, registration, use, disclosure, blocking and deletion. The personal data stored is anonymized and the information is protected and therefore cannot be abused by the third party company. You may also require that any incorrect information about you be corrected or deleted. This kind of inquiry can be made to data controllers.
In special situations, it may be possible for Fit Cuffs ApS to continue to use your anonymized information despite the recall. This is stipulated in sections 6-8 of the Act on the Processing of Personal Data.
Fit Cuffs (ApS)
Højgaardsvej 9A
8300 Odder
Denmark
Email: info@fitcuffs.com
For Private Sale or Business Sales: (physiotherapists, personal trainers, etc.)
Purchase contract for use of Fit Cuffs® training system.
1. I confirm that I have read the Terms & Conditions.
2. I confirm that I will use Fit Cuffs® fully after the training I have received or following the guide at fitcuffs.com/how-to-use.
3. I hereby confirm that I use Fit Cuffs® with an individually set pressure (mmHg).
4. Before using Fit Cuffs® it is entirely your own responsibility to contact your own physician and receive the accept that you can safely train with partial Blood Flow Restriction / occlusion.
5. It is entirely your own responsibility to train with Fit Cuffs® according to the guidelines. Therefore, Fit Cuffs® and employees disclaim responsibility for any damages resulting from the use of Fit Cuffs® or any third party use thereof, whether due to product failure, or improper use and all other causes.
